MACHS Name Search Portal Frequently Asked Questions

Q: Who can access criminal history information via this site?

A: The criminal history information accessed via this site is conviction based data and is considered public record. Private individuals, public and private businesses, state agencies, etc. all can access criminal history data from this site. The fee for a name based query is $14.00 plus an additional payment processing fee. The processing fee payment schedule is:

Electronic Payment Services:
Credit Cards and Debit Cards
Transaction Dollar Amount Processing Fee
$0-$50.00 $1.25
$50.01-$75.00 $1.75
$75.01-$100.00 $2.15
$100.01 and up 2.15% of purchase amount

Q: How long does it take to get a completed criminal background check through this site?

A: Most criminal background check requests submitted through this site will have responses returned within two business days. In certain cases, responses may take longer depending on the amount of research that MACHS personnel must conduct to complete the request.

Q: Why is there an extra fee added for each record check that I conduct?

A: All credit and debit card payments through this site must be made via the State of Missouri payment portal. The vendor responsible for operating this portal receives a payment processing fee to complete the payment transaction.

Q: What types of criminal history information can be accessed via this site?

A: Open records may be accessed via this site. Open records include convictions, arrests within 30 days, pending charges and suspended imposition of sentences during probation. Closed records cannot be accessed via this site. Closed records include records where the accused is found not guilty, charges were nolle prossed or dismissed, suspended imposition of sentence cases after probation is completed, and arrests after 30 days where no charges have yet been filed or reported by the prosecuting attorney. The repository not only maintains state charges (misdemeanors and felonies), but also maintains selected ordinance violations reported by municipalities.

Q: Will a name based inquiry include a search of the sex offender registry?

A: Yes, searches will include information pertaining to any sex offenders currently registered within the state of Missouri, even if the sex offense occurred out-of-state.

Q: What types of information do I need to conduct a criminal record check through this site?

A: To conduct a record check through this site you will need the name of the individual you are searching, and either their date of birth or social security number.

Q: How long will my completed criminal history response remain viewable in my account?

A: Criminal history responses returned by MACHS will remain viewable in your account for 30 days. During this time you may print your response or save it to a file on your computer. Responses older than 30 days will be placed in expired status. If you need another copy of your response after 30 days have passed you will need to re-submit your request within another shopping cart.

Q: What determines if the personal identifier information that I provide matches to a criminal history record?

A: In order for a record to be declared a positive match, at least two components (First & Last Name, Date of Birth, and/or Social Security Number) of the personal identifier information supplied must be an exact match to the criminal history record on file. Because at least two of the personal identifier components supplied must match exactly, it is important to provide as much information as possible, including maiden, alias, or nicknames used on each search. For instance, when searching the name Robert Smith, it may prove beneficial to include the name Bob Smith as a possible alias. MACHS allows up to three maiden or alias names to be searched within a single inquiry.

Examples of Inquiries that Match:
  • Match on First Name, Last Name, Date of Birth, and Social Security Number = Match
  • Match on First Name, Last Name, and Date of Birth = Match
  • Match on First Name, Last Name, and Social Security Number = Match
  • Match on Alias First Name, Alias Last Name, and Date of Birth = Match

Examples of No-Match Inquiries:
  • None of the Identifiers supplied match a record = No Match
  • Match on First Name and Last Name Only = No Match
  • Match on Date of Birth Only = No Match
  • Match on Social Security Number Only = No Match

Q: Can a name search result in a response which is not the person I am checking?

A: Yes. Common names and the possibility of identity theft can result in false positives.

Q: How can I prove that the result of a name-based search is not me?

A: If you do not believe that a record received from this site is yours please follow the procedures for a Criminal History Identity Challenge. If you have further questions please contact the CJIS Division for instructions.

Q: How do I correct or update a discrepancy contained within my criminal history result?

A: If information contained within the record is inaccurate or incomplete you must provide supporting documentation to the MSHP CJIS Division.

Q: What if I know there is a record but I got a "no record of conviction" response?

A: The responses returned via this website are based upon the arrest and disposition data reported to the repository by originating agencies and is also governed by statute. The record in question may not have been submitted to the repository or may be a closed record.

Q: How long is a response received from this site valid?

A: Since the criminal history data within the repository is updated daily, responses received from this website are current as of the date processed.

Q: Who maintains the criminal history data available on this site?

A: The Missouri State Highway Patrol, Criminal Justice Information Services (CJIS) Division maintains the Central Repository per state statute 43.500 RSMo. The office is located on the first floor of the Highway Patrol Annex Building, 1510 East Elm Street, Jefferson City, MO

Q: Who is responsible for reporting criminal information to the Repository?

A: As mandated by 43.503 RSMo, all law enforcement agencies, prosecutors, courts, and the Department of Corrections are required to submit certain information related to all felony and aggravated misdemeanor arrests, including all alcohol and drug related traffic offenses.

Q: How often are criminal history records updated?

A: Criminal history records are updated daily as criminal justice agencies submit the data to the Central Repository.

Q: How far back do criminal history records go?

A: Records at the Central Repository date back to the 1940's. Prior to the Missouri State Highway Patrol being designated the Central Repository for Missouri, reporting was on a volunteer basis. Since 1987 the reporting has been mandatory.

Q: When I open a record check response it prompts me for a password. What do I do?

A: All responses returned via this site are encrypted to guarantee the validity of the records being produced. Certain web browsers such as Google Chrome or Safari may experience problems opening these files, causing a prompt to appear requesting a password. Utilizing a web browser such as Internet Explorer or Mozilla Firefox should correct this issue. If this is not an option for you then taking the following steps should also allow you to view the files:

If you are using a Google Chrome web-browser: Enter "about:plugins" in the URL bar. Find Adobe Reader in the list of plug-ins displayed and click "Enable". This should allow you to view the encrypted responses that MACHS provides.

If you are using a Safari web-browser: When prompted for a password click on "File" under the menu option. Then click "Save As" to save the file to your computer. You may then access this file directly from your save location. Alternatively, when prompted for a password you may hover your mouse cursor over the bottom of the window. A pop-up containing a control panel should then be visible. Within this control panel will be the option to open the PDF in Preview which will allow you to view the response.

Q: Can I request certified or notarized record checks through this site?

A: Record check requests that need to be certified or notarized cannot be requested through the MACHS Name Search Portal. There is an additional $2.00 fee for notarization. To request these documents you must mail a written request to the address below. A $16.00 check or money order ($14.00 name search fee and $2.00 notarization fee) payable to the "Criminal Records System Fund" should accompany each request. Alternatively, you may also request these documents in person at the Criminal Justice Information Services Division Public Window located at the Missouri State Highway Patrol General Headquarters in Jefferson City, Missouri.

Mail Requests to:
The Missouri State Highway Patrol
Criminal Justice Information Services Division
P.O. Box 9500
Jefferson City, MO 65102